Privacy Policy

ECG Group Pty Ltd (“ECG Group”, “we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we may collect, use and protect personal information when you visit our corporate website, contact us or otherwise interact with ECG Group.

Information we collect

Depending on how you interact with us, we may collect your name, email address, phone number, company name, professional details and any other information you choose to provide when contacting us.

Our website may also collect basic technical information, such as browser type, device information, IP address and website usage information, through cookies or similar technologies.

How we use information

We may use personal information to respond to enquiries, manage business relationships, consider partnership or employment opportunities, operate and improve our website, maintain security and administer ECG Group’s business activities.

We will not sell your personal information.

Sharing information

We may share information with service providers, professional advisers, contractors or other parties where reasonably necessary to operate our business or provide our services.

We may also disclose information where required or permitted by law. Some service providers may process or store information outside Australia.

Cookies and analytics

Our website may use cookies and similar technologies for functionality, performance, analytics and security.

You can control or disable cookies through your browser settings, although some website features may not function correctly as a result.

Security

We take reasonable steps to protect personal information from unauthorised access, loss, misuse or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Our businesses

ECG Group operates and supports a number of businesses and technology products.

Individual ECG Group businesses, including Upfind and Notify, may maintain separate privacy policies covering information collected through their respective platforms, products and services.

Where a separate privacy policy applies, that policy will govern the relevant service.

Access, correction and privacy enquiries

If you would like to ask about personal information we hold about you, request a correction or raise a privacy concern, please contact ECG Group Pty Ltd at privacy@ecg-group.com.au.

We will review privacy enquiries and respond within a reasonable period.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our website, business activities or legal requirements. The latest version will be published on this website.

Contact

ECG Group Pty Ltd
Privacy enquiries: privacy@ecg-group.com.au
General enquiries: office@ecg-group.com.au
Website: ecg-group.com.au